Help in a crisis

Are you looking for help in a crisis?

If you need an ambulance call 999

The Samaritans helpline is 116 123 and is open 24 hours, 7 days a week. Calls can be made anytime, from any phone. All calls are confidential.

The Breathing Space helpline is open Weekdays: Monday-Thursday 6pm to 2am and Weekends: Friday 6pm-Monday 6am - All calls are confidential - 0800 83 85 87

If your GP is not available, you can call NHS 24 by dialing 111

You can also call the police, your emergency social work team or emergency community mental health team.

Are you or someone you know suicidal?

If you, or someone you know is suicidal:

  • Talk openly about suicide and don't avoid the issue.

  • Listen to your friend or relative's feelings

  • Express your own feelings

  • Ask for help

  • Do not be judgmental

  • Alternatives are available, talk about those

  • Do not promise confidentiality, you may need to call for urgent help

  • Remove any means the person has to complete or attempt suicide

  • Get assistance

  • Call the Samaritans (08457-90-90-90), Breathing Space (0800-83-85-87) or 999 if in an emergency

You can find more guidance here: https://www.supportinmindscotland.org.uk/suicide 

What to do in a crisis

  • DO bring the person to a calm environment

  • DON'T give complex instructions

  • DO explain what you are doing and why

  • DO speak calmly to avoid excitements

  • DON'T make sudden moves

  • DO remember that people my recall what has happened when they are well even though they appear to be out of touch with reality at the time of the incident

  • DON'T try and talk a person out of their feelings - they are very real to them

  • DO stay with the person and listen (if safe for you)

  • DON'T assume that everything a person says is the result of a delusion